Team culture
Photo post
The Person Who Answers the Phone
Draft body, not yet adapted
Bree Alcott takes almost every call that comes into this practice, and she is the reason two patients rarely sit in the waiting room at the same time. She schedules against overlap rather than against efficiency, remembers who is related to whom in a neighborhood where that matters, and will move an appointment without being asked when she has worked out why you would want her to. Every practice says its coordinator is exceptional. Ours built the discretion policy.
Call to action. She is reachable at the main number between eight and four.